Before you choose a plan
What is the difference between a Daily plan and Total GB?
A Daily plan renews its daily high-speed allowance at the reset time stated for that product. Total GB is one high-speed data allowance shared across the whole validity period. Treat a Total plan as no longer usable once its high-speed allowance is exhausted. Do not rely on a 128kbps connection for normal internet use.
Does every eSIM start its validity when I reach the destination?
No. Activation rules vary by product. For the Malaysia CelcomDigi eSIM, choose your arrival date at checkout: we email the QR code about 48 hours before you land, and your plan days start on your arrival date. Roaming plans require data roaming to be switched on at the destination.
How are physical SIM cards delivered?
Physical SIM cards include free nationwide shipping within Malaysia and Thailand. Order early: public holidays, weather and courier delays can affect arrival. Choose a delivery address in one of these two countries and allow time before departure.
Is a local SIM the same as a roaming SIM?
No. Network access, setup and coverage depend on the specific plan. Follow the APN and activation instructions supplied with your order. Turn on data roaming for roaming plans, and check the listed countries and any excluded areas before buying.